Privacy Policy – MS Solution

1. Your Data is Safe With Us!

What We Collect:
- Name, phone, email (when you contact us).
- Device info (e.g., laptop model for repair).
- Payment details (only for transactions, securely processed).
Why We Need It: To fix your device, recover data, or deliver services.

2. How We Use Your Info

Only for Service: To repair your laptop, recover files, or build your website.
No Spam: We’ll only message/call about your service. No random ads!
Never Sell Data: We don’t share your info with outsiders for money.

3. Keeping Your Data Safe

Secure Methods: We use passwords, encryption, and locked systems.
Team Access: Only trusted staff can see your data (e.g., technicians fixing your device).

4. Your Rights

Ask Us Anything: Want to know what data we have? Just message!
Fix Mistakes: Wrong phone number? Tell us – we’ll update it.
Delete Data: After service, we’ll remove your details if you ask.

5. Cookies & Website

Cookies: Our website uses cookies to work smoothly (like remembering your login).

No Spy Stuff: We don’t track your personal web activity.

6. Third-Party Partners Privacy Policy

Trusted Helpers: We only share data with partners needed for your service (e.g., payment gateways like bKash/Nagad).
Strict Rules: Partners must follow our privacy terms.

7. Legal Compliance

Bangladesh Laws: We follow the Digital Security Act 2018 and ICT Act.
Fraud Alert: Misusing our services (e.g., hacking) will lead to legal action.

8. Policy Updates

Changes Notified: We’ll post updates on our Facebook page or website.
Check Back: Review this page sometimes for new info.

9. Contact Us

Questions? Call/WhatsApp: 01817 573333 | 09696 442954
Email: [email protected]
Address: 192/1 Malibag College Rd, Dhaka

Note:

Age 18+: Our services are for adults. Kids under 18 need parent permission.

Facebook Rules: When you message us on Facebook, their privacy policy also applies.

MS Solution – Honest, Transparent, Trusted!
Your tech problems, our solutions – with privacy first!